Good decisions begin with a representative sample.

Start with the right sample.

Tell us about the material, its source, the number of samples and the analysis you are planning. Crushing, splitting and pulverization requirements should be matched to the material and the purpose of the work.

Include any target particle size, required sample mass, previous preparation and handling instructions. We will discuss the proposed scope and confirm the arrangements before you send material.

Specify the decision, then the analysis.

For gold and silver assay enquiries, share your expected concentration range, analytical purpose and any required finish. These details help establish whether the proposed method and reporting range suit the project.

Ask us to confirm the current analytical scope, sample requirements and quotation. If your project involves other elements or specialist analysis, describe what you need so the appropriate next step can be discussed.

Agree what the results need to show.

Discuss sample identification, blanks, duplicates and reference materials when defining the program. Include your reporting format, units, detection-limit requirements and any project-specific quality procedures.

Confirm how residual samples and pulps should be retained, returned or otherwise handled as part of the agreed work.